Privacy Policy
🔒 Privacy Policy
Effective Date: 16/10/2025
Last Updated: 16/10/2025
Welcome to Sudhamay Handcrafted Jewels.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, social media pages, or contact us through any platform.
By visiting our website or making a purchase, you agree to the terms of this Privacy Policy.
🪷 1. Information We Collect
We collect personal information that helps us process your orders, improve our services, and stay connected with you. This may include:
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Contact details: Name, email address, phone number, and shipping/billing address.
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Payment details: Transaction-related information processed securely through trusted third-party payment gateways (we do not store your credit/debit card information).
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Social interactions: Messages, comments, or inquiries received via Instagram DMs, WhatsApp, or other social media platforms.
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Website usage data: Information about your visits, device, and browsing behavior (through cookies and analytics tools).
💎 2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Respond to your inquiries and provide customer support.
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Send order updates, offers, and newsletters (only if you’ve opted in).
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Improve our website, products, and services.
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Comply with legal, tax, and security obligations.
We promise to use your data only for legitimate business purposes and with your consent where required.
🌿 3. Sharing Your Information
Your privacy matters to us.
We do not sell, rent, or trade your personal data.
We may share limited information with:
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Trusted service providers who assist in payment processing, order delivery, or website operations.
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Legal authorities, if required by law or to protect our rights.
All third-party partners follow industry-standard data protection practices.
☁️ 4. Data Storage & Security
Your data is securely stored on trusted platforms that comply with industry standards for encryption and privacy protection.
We take all reasonable precautions to prevent unauthorized access, misuse, or loss of your information.
However, no method of online transmission is 100% secure. By using our website, you acknowledge and accept this minimal risk inherent in online activity.
🍪 5. Cookies & Analytics
Our website uses cookies and analytics tools to improve your browsing experience — for example, remembering your preferences or analyzing which pages are most popular.
You can disable cookies anytime in your browser settings, though some site features may not function properly without them.
💬 6. Your Rights
You have the right to:
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Access or update your personal information.
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Request deletion of your data (where legally permissible).
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Opt out of marketing communications at any time.
To exercise these rights, contact us at sudhamayhcj@gmail.com.
💛 7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to:
📧 Email: sudhamayhcj@gmail.com
🌐 Website: https://www.sudhamay.com
📍 Location: India
We’ll do our best to resolve your query promptly and respectfully.
✨ 8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The revised version will be posted on this page with the updated date. Please check back periodically for the latest information.